PRIVACY POLICY

Your Privacy Matters
At KIWO, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information.  

Age Of Consent
Our Website and/or services are not directed to, and we do not knowingly collect personal information from, any minor person or persons under the age of 18 (as per applicable law). If you are a minor or under 18 years of age and have entered this Website and/or services, you must immediately stop accessing or using the Website and/or services. Under no circumstances may you use this Website and/or services or submit personal information to us if you are a minor or under 18 years of age. We are committed to compliance with all applicable regulations, laws, and rules.  

Information We Collect
We may collect personal information such as your name, email address, phone number, and shipping address when you:  
  • Visit our website
  • Make a purchase
  • Contact our customer support
  • Participate in surveys or contests
Information Automatically Collected: We also automatically collect information about you and any computer or device you use to access the service. Some of the information we collect, and the ways we collect it, include:
  • Cookies: When you visit the Website and/or use any service, we may send one or more cookies — small text files containing a string of alphanumeric characters — to your computer or device that allows us to uniquely identify your browser, computer, or device. This may also include information such as your Internet Protocol (“IP”) address, unique device identifiers, your browser settings and specifications, and information about how you use the Website and/or services (e.g., the pages you view, the links you click, how frequently you access the website and/or services, and other actions you take on the Website and/or services over a period of time).
  • Log Files: We may record log file information each time you access or use the Website and/or services. This information may include information such as your web request, IP address, browser type, unique device identifiers, information about your device, referring or exit pages and URLs, number of clicks, and how you interact with links on the Website and/or services, domain names, landing pages, pages viewed, and other such information.
  • Clear Gifs: We may employ clear gifs (also known as web beacons or pixel tags) which may collect information about you, your computer, or your device such as your web request, IP address, unique device identifiers, browser type, information about your device, pages viewed, information about cookies, and all of which can show your Website and/or services usage patterns.
How We Use Your Information
We use your personal information to:
  • Process orders and fulfill your requests
  • Provide customer support
  • Send marketing communications
  • Improve our website and services
Sharing Your Information
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing executives.

Third-Party Services
By placing an order on our Website, you hereby give us unconditional consent and authority to share your information with dealers and distributors of the products listed on the Website so that such products are delivered to you in a time-bound manner. We may also share your personal information with certain companies that perform services on our behalf. We do not sell or otherwise provide your personal information to other companies for the marketing of their own products or services. In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Your Rights
You can opt out of marketing communications at any time.  

Right Of Rectification Or Objection
You have the right to ask us to rectify any inaccurate personal information concerning you. You may request to review, correct, update, suppress, or object to the use or processing of your personal information that’s collected through the Website. You may review, update, correct, or delete your personal information collected through the Websites and/or services by e-mailing us at connect@kiwomodular.com. In your request, please make clear what personal information you would like to have changed, whether you would like to have your personal information that you have provided to us suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information that you have provided to us. We may need to verify your identity, before processing your request. While we endeavour to handle all requests quickly, however in certain cases depending on the nature of the problem and appropriate next steps, we may take up to 30 (thirty) days.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.  

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.  

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at connect@kiwomodular.com